Customer Terms and Conditions

It is important to us that You, and Our other visitors, have the best possible experience while using the Site and that when you use this Site you are fully aware of your respective legal rights and obligations. For that reason, we have created these Terms of Service as the legally binding terms to govern your use of this Site.

The Terms of Service shall sometimes be referred to as Agreement

All comments, complaints or support related issues shall be submitted electronically to the Site by electronic mail to: support@costumerhelp.com

Please read these Terms of Service carefully before using the Site, because they affect your legal rights and obligations. If you do not agree with these Terms of Service or any part hereof then please leave the Site immediately. These Terms of Service constitute a legally binding contract between you and the Site.
01. Your Acceptance

By using or visiting the Site or any of the Site's products, software, data feeds, and services provided to You on, from, or through the Site (collectively the "Services"), you signify your agreement to: (1) these terms and conditions (the "Terms of Service"); (2) Our Privacy Policy incorporated herein by reference; and (3) Our Community Guidelines also incorporated herein by reference. If You do not agree to anything contained in these Terms of Service, the Privacy Policy, or the Community Guidelines, please do not use the Services.

We reserve the right to revise this Agreement, and You agree that We have this right. You agree that all modifications or changes to this Agreement are in force and enforceable immediately upon posting. Any updated or edited version supersedes any prior versions immediately upon posting, and the prior version is of no continuing legal effect unless the revised version specifically refers to the prior version and keeps the prior version or portions thereof in effect. To the extent any amendment of this Agreement is deemed ineffective or invalid by any court, the Parties intend that the prior, effective version of this Agreement be considered valid and enforceable to the fullest extent.

We agree that if We change anything in this Agreement, We will change the “Last Updated” date at the bottom of this Agreement so that it is immediately obvious that We have updated the Agreement. A link to the Agreement is available at the bottom of the home page of the Site. You agree to periodically re-visit this web page, and to use the “refresh” button on Your browser when doing so. You agree to note the date of the last revision to this Agreement. If the “Last Updated” date remains unchanged from the last time You reviewed this Agreement, then You may presume that nothing in the Agreement has been changed since the last time You read it. If the “Last Updated” date has changed, then You can be certain that something in the Agreement has been changed, and that You need to re-review it in order to determine how Your rights and responsibilities may have been affected by the revisions. Following your notice of any modifications to this Agreement, if you do not agree to any portion of the modifications, you should terminate your use of the Site immediately. Your continued use of the Site now, or following the posting of notice of any changes to these Terms of Use, shall constitute a binding acceptance by You of these Terms of Service, or any subsequent modifications.

Waiver if You fail to periodically review this Agreement to determine if any of the terms have changed, You assume all responsibility for your failure to do so and You agree that such failure amounts to Your affirmative waiver of Your right to review the amended terms. We are not responsible for Your neglect of Your legal rights.
02. Service

These Terms of Service apply to all users of the Services, including users who are also contributors of Content on the Services. “Content” includes the text, software, scripts, graphics, photos, sounds, music, videos, audio-visual combinations, interactive features and other materials You may view on, access through, or contribute to the Services. The Services includes all aspects of the Site, including but not limited to all products, software and services offered via the Site.

The Services may contain links to third party websites that are not owned or controlled by Us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, We will not and cannot censor or edit the content of any third-party websites. By using the Service, You expressly relieve Us from any and all liability arising from Your use of any third-party website.

Accordingly, We encourage You to be aware when You leave the Site and to read the terms and conditions and privacy policy of each other website that You visit. Sexually Explicit Material and Minors

This Site contains information, links, images, audio, and videos of sexually explicit material (collectively, the "Sexually Explicit Material"). Please leave the Site immediately if: You are not at least Eighteen (18) years of age or the age of majority in each and every jurisdiction in which You will or may view the Sexually Explicit Material, whichever is higher (the “Age of Majority”); the Sexually Explicit Material offends You; or viewing the Sexually Explicit Material is not legal in each and every community where You may view it. By choosing to enter and continue to utilise the Site, you are affirming under oath and penalties of perjury that all of the following statements are completely true and correct:


03. Account Access and Membership

Access and Limited License – All users of the Site may access certain public areas of the Site. You understand that all We are providing You is access to Our Services as We provide them from time to time. You need to provide Your own access to the Internet, and any Internet access or other fees that You incur to access Our Site and use Our Services are Your sole responsibility. We are not providing any hardware nor software to You and You need to purchase or license the necessary hardware and software to access the Site and Services. This Agreement covers all public and non-public areas of the Site.

By accessing the Site, You certify that: (a) You are using the Site solely for personal, non-commercial purposes; (b) You will not copy or distribute any part of the Site without Our prior written authorisation; and (c) You will fully comply with these Terms of Service, Our Privacy Policy, and Our Community Guidelines.

Membership or User Account - Although much of the Site is available without creating an account, to access certain features of the Site and Services, You must register as a member of the Site.

In connection with completing the Registration, You agree to provide true, accurate, current and complete information about Yourself as prompted by the registration (such information being the “Registration Data”); and You further agree to maintain and promptly update the Registration Data to keep it true, accurate, current and complete at all times while You are a member.

As part of registration, You will be issued or choose a unique username and password which You must provide in order to gain access to the non-public portions of the Site.

You certify that when asked to choose a username You will not choose a name which may falsely represent You as somebody else or a name which may otherwise be in violation of the rights of a third-party.

Your membership may not be transferred or sold to a third party.

You are solely responsible for the activity that occurs on Your account, and You must keep Your account password secure. You must notify the Site immediately of any breach of security or unauthorised use of Your account.

By purchasing a Member Access, you understand and agree to the following: Termination of Your Membership and User Account.

You may cancel Your membership at any time by visiting our billing companies and or click on the cancel link given in your subscription email. Upon Our processing of Your request to cancel Your member account, You will no longer have access to the non-public areas of the Site to which You were a member.

Without limiting other remedies, We may immediately issue a warning, temporarily suspend, indefinitely suspend, or terminate Your access and use of the Site and Services at any time, with or without advance notice, if: You agree that neither Us nor any third party acting on Our behalf shall be liable to You for any termination of Your account or access to any part of the Site or Services.

You agree that if Your access is terminated by Us, You will not attempt to regain access to the Site using the same or different username without prior written consent from Us.

In order to maintain the integrity of the Site and Services, or to investigate complaints, You agree to allow Us to access Your account and any other information You have submitted or created for as long as reasonably required to investigate the complaint or protect the Services.

You agree that You will not use Our Services to publicly discuss any infractions, warnings, or banning. You must discuss any concerns about such topics with Us directly.

The Site disclaim any and all liability arising from fraudulent entry and use of the Site. If a user fraudulently obtains access, the Site may terminate membership immediately and take all necessary and appropriate actions under applicable federal, state, and international laws.

We take credit card fraud very seriously. Discovery that any member has used a stolen or fraudulent credit card will result in the notification of the appropriate law enforcement agencies and termination of such member's account.
04. General Use of the Service Permissions and Restrictions

We hereby grant You permission to access and use the Services as set forth in these Terms of Service, provided that


05. Your Use of Content

In addition to the general restrictions above, the following restrictions and conditions apply specifically to Your use of Content:

The Content on the Services, and the trademarks, service marks and logos ("Marks") on the Services, are owned by or licensed to the Site, subject to copyright and other intellectual property rights under the law

Content is provided to you AS IS. You may access Content for Your information and personal use solely as intended through the provided functionality of the Services and as permitted under these Terms of Service. You shall not download any Content unless You see a “download” or similar link displayed by the Site on the Services for that Content. You shall not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Content for any other purposes without the prior written consent of the Site or the respective licensors of the Content. The Site and its licensors reserve all rights not expressly granted in and to the Services and the Content

You agree not to circumvent, disable or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Services or the Content therein and

You understand that when using the Service, You will be exposed to Content from a variety of sources, and that We are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Content. You further understand and acknowledge that You may be exposed to Content that is inaccurate, offensive, indecent, or objectionable, and You agree to waive, and hereby do waive, any legal or equitable rights or remedies You have or may have against Us with respect thereto, and, to the extent permitted by applicable law, agree to indemnify and hold harmless the Site, its owners, operators, affiliates, licensors, and licensees to the fullest extent allowed by law regarding all matters related to Your use of the Services.
06. Warranty Disclaimer

You agree that your use of the services shall be at your sole risk. to the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the services and your use thereof. we makes no warranties or representations about the accuracy or completeness of this site's content or the content of any sites linked to this site and assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our services, (iii) any unauthorised access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from our services, (iv) any bugs, viruses, trojan horses, or the like which may be transmitted to or through our services by any third party, and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the services. we does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the services or any hyperlinked services or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services. as with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
07. Limitation of Liability

in no event shall the site, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our services, (iii) any unauthorised access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from our services, (iv) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our services by any third party, and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the services, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. the foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

you specifically acknowledge that we shall not be liable for content or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

the services are controlled and offered by the site from its servers in amsterdam. we make no representations that the services are appropriate or available for use in other locations. those who access or use the service from other jurisdictions do so at their own volition and are responsible for compliance with local law.
08. Indemnity

To the fullest extent permitted by applicable law, You agree to defend, indemnify and hold harmless the Site, its parent corporation, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) Your use of and access to the Services; (ii) Your violation of any term of these Terms of Service; (iii) Your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that Your Content caused damage to a third party. This defence and indemnification obligation will survive these Terms of Service and Your use of the Services.
09. Ability to Accept Terms of Service

You affirm that You are either more than 18 years of age, or the age of majority in the jurisdiction which You are accessing any portion of the Services.
10. Jurisdiction and Choice of Law

The material and all other content in and on this Site are presented solely for the purpose of providing entertainment and information.

These Terms of Service, Our Privacy Policy, Our Community Guidelines, any claim or controversy and all other use of the Site shall be construed and governed by, the laws of GER, without giving effect to principles of conflicts of laws.

You agree that the Services shall be deemed solely based in GER and the Services shall be deemed a passive website that does not give rise to personal jurisdiction over the Site, either specific or general, in jurisdictions other.

We make no representation(s) of any kind whatsoever that the Site or any of the material located on the Site are appropriate or available for use in other locations, and access to them from territories where their subject matter may be illegal or is otherwise prohibited. Those who choose to access the Site from any such location(s), do so at their own risk shall be solely responsible for compliance with all applicable local laws and regulations.

YOU AND THE SITE AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
11. Notice

Any notice required under these Terms of Service or in any of your interactions with the Site may be provided by email to a functioning email address of the party to be noticed, by a general posting on the Site, or personal delivery by a commercial carrier. Notices shall be deemed effective upon delivery. Any correctly addressed notice that is refused, unclaimed, or undeliverable, because of an act or omission of the party to be notified, shall be deemed effective as of the first date that said notice was refused or deemed undeliverable by the postal authorities, messenger, facsimile machine, email server, or overnight delivery service.

Either party may change the address to which notice is to be sent by written notice to the other party pursuant to this section of these Terms of Service.
12. Force Majeure

You agree that We are not responsible to You for anything that We may otherwise be responsible for, if it is the result of events beyond Our control, including, but not limited to, acts of God, pandemic, war, insurrection, riots, terrorism, crime, labour shortages (including lawful and unlawful strikes), embargoes, postal disruption, communication disruption, unavailability of payment processors, failure or shortage of infrastructure, shortage of materials, or any other event beyond Our control.
13. Severability

If any provision of these Terms of Service shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable for this Agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the Parties relating to the matters contained herein
14. Non-Waiver

We reserve all rights afforded to Us under these Terms of Service as well as under the provisions of any applicable law. Our non-enforcement of any particular provision of these Terms of Service or any applicable law shall not be construed as Our waiver of the right to enforce that same provision under the same or different circumstances at any time in the future.
15. Assignment

You may not assign Your rights and/or obligations pursuant to these Terms of Service to any other party without Our prior written consent. We reserve the right to assign Our rights and/or obligations pursuant to these Terms of Service to any other party in Our sole and absolute discretion.
16. Complete Agreement

These Terms of Service, Our Privacy Policy and Our Community Guidelines constitute the entire legally binding agreement between the parties hereto with respect to the subject matter hereof. These Terms of Service supersede and replace all prior understandings or agreements, whether written or oral and regardless of the subject matter thereof.



Last Updated: 08/11/2021